Privacy & Security
LightStream, a division of Truist Bank, is committed to protecting your personal information. This page summarizes privacy and security practices. For the official Truist privacy notice, visit Truist's privacy site.
Information we collect
When you use our site or apply for a loan, we may collect identifying information (name, address, phone, email), financial information, Social Security number, employment and income details, and technical data such as device and browser information.
How we use information
Information is used to process applications, service loans, communicate with you, improve our products, prevent fraud, and comply with legal obligations.
Security
We use industry-standard safeguards including encryption in transit, access controls, and monitoring. Never share your password or one-time codes with anyone.
Cookies
We use essential cookies for session functionality. LightStream also uses a cookie preference center (OneTrust) for additional controls.
Your choices
You may update account information by signing in, contact Customer Service for privacy requests, and review Truist's full privacy notice for rights under applicable law.